Troubleshooting
Problem
After an upgrade from Cognos BI 10.2.2 to Cognos Analytics 11.0.x, users that had not logged into Cognos BI 10.2.2 previously encounter error when logging into Cognos:
Invalid login response
Symptom
Users that had logged into Cognos BI 10.2.2 are able to log into the upgraded Cognos Analytics 11. However if those users were moved to a new Organizational Unit (OU) in Active Directory they also encounter the "Invalid login response".
Document Location
Worldwide
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Document Information
Modified date:
01 May 2025
UID
ibm11073266