Troubleshooting
Problem
Running the raidfix command on a Network IPS
Symptom
The Network IPS RAID fails due to either a RAID module problem or a bad hard drive.
The provinfo raidcheck file can be generated via this command via SSH and root account. It will contain information regarding the raid and drive status.
Note: Ensure when copy and paste the command, no line breaks get inserted in it since it will cause it to fail.
The file would contain the following error when disk1 for example is bad:
or
The provinfo raidcheck file can be generated via this command via SSH and root account. It will contain information regarding the raid and drive status.
Note: Ensure when copy and paste the command, no line breaks get inserted in it since it will cause it to fail.
for ii in `megacli -CfgDsply -aALL | grep -i "Slot Number" | awk '{print $3}'`; do megacli -PDInfo -PhysDrv[252:"$ii"] -a0 > PDInfo$ii.info; done; tar -zcvf PDInfo-data.tgz PDInfo*.infoThe file would contain the following error when disk1 for example is bad:
logical_drive_status="Degraded"
raid_status="ERROR"
disk0_status="Online"
disk1_status="unconfigured"or
disk1_status="Failed"
[{"Product":{"code":"SS9SBT","label":"Proventia Network Intrusion Prevention System"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Hardware","Platform":[{"code":"PF009","label":"Firmware"}],"Version":"4.6.2","Edition":"","Line of Business":{"code":"LOB24","label":"Security Software"}}]
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Document Information
Modified date:
26 January 2021
UID
swg21691272