IBM Support

Network IPS (GX) RAID status in error and generating the provinfo raidcheck

Troubleshooting


Problem

Running the raidfix command on a Network IPS

Symptom

The Network IPS RAID fails due to either a RAID module problem or a bad hard drive.

The provinfo raidcheck file can be generated via this command via SSH and root account. It will contain information regarding the raid and drive status.

Note: Ensure when copy and paste the command, no line breaks get inserted in it since it will cause it to fail.

for ii in `megacli -CfgDsply -aALL | grep -i "Slot Number" | awk '{print $3}'`; do megacli -PDInfo -PhysDrv[252:"$ii"] -a0 > PDInfo$ii.info; done; tar -zcvf PDInfo-data.tgz PDInfo*.info

The file would contain the following error when disk1 for example is bad:

logical_drive_status="Degraded"
raid_status="ERROR"
disk0_status="Online"
disk1_status="unconfigured"


or

disk1_status="Failed"

[{"Product":{"code":"SS9SBT","label":"Proventia Network Intrusion Prevention System"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Hardware","Platform":[{"code":"PF009","label":"Firmware"}],"Version":"4.6.2","Edition":"","Line of Business":{"code":"LOB24","label":"Security Software"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
26 January 2021

UID

swg21691272