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Network connection errors with database server

Troubleshooting


Problem

We receive the following WARN and ERROR messages periodically throughout the day. WARN atesystems.hub.logging.NativeLog: MPI_IxnExecDriver_ODBC: MAD_DbxPingDB() failed, disconnecting ... ERROR atesystems.hub.logging.NativeLog: ODBC [08S01] [InitiateSystems][ODBC SQL Server Native Wire Protocol driver]Unexpected Network Error. ErrNum = 10054 (DBError=0) ERROR atesystems.hub.logging.NativeLog: MAD_PkgFreeStmt: MAD_OdbcFreeStmt(mpi_memhead,SQL_DROP) failed, ignored.

[{"Product":{"code":"SSLVY3","label":"Initiate Master Data Service"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"Version Independent","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
16 June 2018

UID

swg21572415