Troubleshooting
Problem
After deploying the IBM Cloud Pak for AIOps to Netcool/Impact connector, the Netcool/Impact server stops sending data to DASH widgets.
Symptom
Dashboard widgets connected to a Netcool/Impact data set no longer show any data and report a ATKRST132E or 404 error message instead.
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSSHYH","label":"Tivoli Netcool\/Impact"},"ARM Category":[{"code":"a8m50000000L22QAAS","label":"Impact-\u003EDASH Console Integration-\u003EWidgets"}],"ARM Case Number":"TS014471330","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.0"}]
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Document Information
Modified date:
09 May 2025
UID
ibm17071333