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Netcool Impact - "keytool error: java.lang.Exception: Public keys in reply and keystore don't match" error when adding a new personal certificate using keytool

How To


Summary

The keytool import command for a new personal certificate signed by a certificate signing authority fails with the error: "keytool error: java.lang.Exception: Public keys in reply and keystore don't match"

Document Location

Worldwide


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Document Information

More support for:
Netcool/Impact

Component:
TBSM->DASH->DASH UI Services - Security Category->DUIS-Secuirty - SSL certificates

Software version:
All Versions

Document number:
7149331

Modified date:
09 May 2025

UID

ibm17149331

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