Troubleshooting
Problem
Problem summary:
1) Enable "Show My Cases Search" on the Cases page in the solution
2) If you run the case solution and add cases on the Case Manager Client, then by using the search function, you can find your created cases .
3) However, the My Cases search returns no items as shown in the screen images.
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBYVB","label":"IBM Cloud Pak for Business Automation"},"ARM Category":[{"code":"a8m3p000000LPr8AAG","label":"Use-\u003EBAW App Usage-\u003ECase Manager"}],"ARM Case Number":"TS010544322","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
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Document Information
Modified date:
08 October 2022
UID
ibm16620975