MustGather: Synchronization problems in WebSphere Application Server

Troubleshooting

Problem

Collecting data for synchronization problems with the IBM WebSphere Application Server. Gathering this MustGather information before contacting IBM support helps familiarize you with the troubleshooting process and save you time.

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"ARM Category":[{"code":"a8m50000000CdW9AAK","label":"WebSphere Application Server traditional-All Platforms-\u003ESystem Management-\u003ETraditional WAS-\u003ESynchronization"}],"ARM Case Number":"","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"8.5.5;9.0.5"},{"Product":{"code":"SSNVBF","label":"Runtimes for Java Technology"},"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Component":"Java SDK","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB08","label":"Cognitive Systems"}}]

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Document Information

More support for:
WebSphere Application Server

Component:
WebSphere Application Server traditional-All Platforms->System Management->Traditional WAS->Synchronization

Software version:
8.5.5, 9.0.5

Operating system(s):
AIX, HP-UX, Linux, Solaris, Windows

Document number:
331479

Modified date:
03 March 2025

UID

swg21140941

IBM Support

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