Troubleshooting
Problem
Collecting data for problems with the IBM WebSphere Application Server Scheduler component, a Programming Model Extension (PME) that is available in all editions of WebSphere Application Server. Gathering this information before calling IBM support will help familiarize you with the troubleshooting process and save you time.
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"ARM Category":[{"code":"a8m50000000CcxdAAC","label":"WebSphere Application Server traditional-All Platforms-\u003EProgram Model Extensions-\u003EScheduler"}],"ARM Case Number":"","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"8.5.5;9.0.5"},{"Product":{"code":"SS2KS6","label":"WebSphere Business Integration Server Foundation"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":" ","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"5.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}},{"Product":{"code":"SSNVBF","label":"Runtimes for Java Technology"},"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Component":"Java SDK","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB08","label":"Cognitive Systems"}}]
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Document Information
Modified date:
04 May 2026
UID
swg21220349