Troubleshooting
Problem
Collecting data for request failure problems with IBM HTTP Server. Gathering this information before calling IBM support will help familiarize you with the troubleshooting process and save you time.
[{"Type":"SW","Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEQTJ","label":"IBM HTTP Server"},"ARM Category":[{"code":"a8m50000000Cd10AAC","label":"IHS"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)"},{"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"IBM HTTP Server","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
More support for:
IBM HTTP Server
Component:
IHS
Software version:
All Version(s)
Document number:
331563
Modified date:
09 May 2025
UID
swg21141306
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