Troubleshooting
Problem
Customer-provided background information (also known as MustGather data) helps in problem determination and saves time when resolving Problem Management Records (PMRs). This technote provides a description of the background information IBM® Support will need.
[{"Product":{"code":"SSNVNV","label":"FileNet Content Manager"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Application Engine","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"4.0.2;4.0.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Modified date:
28 April 2025
UID
swg21316279