Troubleshooting
Problem
There may be times when the Rational Application Developer User Interface does not respond to user interactions. This is also known as a "UI Hang". This technote describes how to gather information, that will help IBM to solve this problem.
Symptom
The user interface no longer responds to user interactions, such as clicking on a button or a menu item. The product screen will not repaint. On Windows, a white bar can appear in the menu bar area.
[{"Product":{"code":"SSRTLW","label":"Rational Application Developer for WebSphere Software"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"7.5.5.1;7.5.5.2;7.5.5.3;8.0;8.0.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
Modified date:
04 February 2020
UID
swg21469887