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MustGather: Logging Problems in IBM WebSphere Application Server

Troubleshooting


Problem

This document describes how to collect diagnostic data when IBM WebSphere Application Server logging fails to record the correct information in WebSphere or JVM specific log files. This document should also be used when collecting data for Jakarta Commons Logging (JCL) related issues.

Symptom

Incorrect output in WebSphere or JDK related logs.

[{"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"9.0;8.5.5;8.5;8.0;7.0","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
03 March 2025

UID

swg21321060