Troubleshooting
Problem
Collecting data for problems with the IBM WebSphere Application Server Enterprise JavaBeans (EJB) container. Gathering this information before calling IBM support will help familiarize you with the troubleshooting process and save you time. These instructions can be followed from a clean start or during a runtime session. Traces can be gathered during either.
[{"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"EJB Container","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF012","label":"IBM i"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"9.0;8.5.5;8.0;7.0","Edition":"Base;Network Deployment","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSNVBF","label":"Runtimes for Java Technology"},"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Component":"Java SDK","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB08","label":"Cognitive Systems"}}]
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Document Information
Modified date:
03 March 2025
UID
swg21244478