Troubleshooting
Problem
To enable the support to assist with your problem, you must collect documentation so that the support team can diagnose your problem. Gathering the required documentation before you contact support expedites the troubleshooting process and save you time. Otherwise, you might be directed to collect this data after the case is opened to allow us to proceed with our investigation.
This document is for the non-Automation Anywhere based Robotic Process Automation product. Use this linked document for troubleshooting Robotic Process Automation with Automation Anywhere.
[{"Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSC50T","label":"IBM Robotic Process Automation"},"ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)"},{"Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSC50T","label":"IBM Robotic Process Automation"},"ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)"},{"Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSC50T","label":"IBM Robotic Process Automation"},"ARM Category":[{"code":"a8m3p000000h9wSAAQ","label":"Install \/ Upgrade"}],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)"}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
Modified date:
02 September 2022
UID
ibm16374326