Troubleshooting
Problem
Collecting data for problems with the administrative console in IBM WebSphere Application Server V8.5.5, and V9.0. Gathering this information before you call IBM support can help familiarize you with the troubleshooting process and save you time.
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"ARM Category":[{"code":"a8m50000000CdPnAAK","label":"WebSphere Application Server traditional-All Platforms-\u003ESystem Management-\u003ETraditional WAS-\u003EAdmin Console"}],"ARM Case Number":"","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"All Versions"},{"Type":"MASTER","Line of Business":{"code":"LOB08","label":"Cognitive Systems"},"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"SSNVBF","label":"Runtimes for Java Technology"},"ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0.0;8.0.0"}]
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Document Information
Modified date:
03 March 2025
UID
swg21199337