IBM Support

Multiline string truncated when running data-pull BIRT or Crystal Report with CM Server data source

Troubleshooting


Problem

Multiline string fields truncate in data-pull BIRT or Crystal Reports for IBM Rational ClearQuest when using Change Management (CM) Server as a data source.

Symptom

When you specify a BIRT report data source of type "ClearQuest", you can specify the connection to be "My Default ClearQuest Connection" or "Change Management Server". If you use "Change Management Server", multiline string fields in the report are truncated. If you select "My Default..." as the source, no truncation occurs.

This problem can also impact a Crystal Reports data-pull reports. This problem does not impact running the query or running a data-push report. Changing the Maximum String Length value in Site Administration for ClearQuest Web does not resolve the problem.

[{"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Reporting","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"7.1.1;7.1.2;8.0","Edition":"All Editions","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
16 June 2018

UID

swg21450880

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