Troubleshooting
Problem
How should I resolve the issue that multi bytes "-" character is garbled by EIF probe on cross platform?
Symptom
When an event is sent by Log File Agent on Windows platform to EIF probe on UNIX/Linux platform, only multi bytes "-" character in Japanese string on the event was garbled. At the same time, all the other characters including multi bytes characters in the event message are shown correctly.
[{"Product":{"code":"SSSHTQ","label":"Tivoli Netcool\/OMNIbus"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"}],"Version":"7.4.0;7.3.1;7.3.0;8.1.0","Edition":"All Editions","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
09 May 2025
UID
swg21973613