Troubleshooting
Problem
Attempts to install IBM Rational ClearQuest using IBM Installation Manager results in an MSI 1603 error.
Symptom
Here is an example of the full error message: Error executing "C:\WINDOWS\system32\msiexec.exe" operation (status=1603). See agent output log for more information: C:\Documents and Settings\All Users\Application Data\IBM\Installation Manager\logs\native\20101030_1116.log
Error during "install" phase:
[{"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Installation","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.1;7.1.1;7.1.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
01 August 2018
UID
swg21454906