IBM Support

Monitoring and Cleaning Disk Space For Cognos Consumer Insight Data Node

Question & Answer


Question

How to monitor and clean disk space for IBM Cognos Consumer Insight for its Data node

Cause

There is no disk space left on the Cognos Consumer Insight Data node. The Export stage is failing accordingly during analysis.

Answer


How to Monitor the Data Node

    1. Log into the data node (for instance using putty) using user cciusr

    2. Check for available disk system space by executing
    df –k

    3. Look for Use% of the local file system

    4. If this reaches or exceeds 90%, perform the cleanup procedure that follows.


How to Cleanup the Data Node
    1. As user cciusr execute
    cd /local/cci/prod/dls/data/staging

    2. The directory contains a list of tenants

    3. For each tenant directory under /local/cci/prod/dls/data/staging
      a. Check the contents of the adhoc subdirectory

      b. If the directory adhoc contains only one subdirectory no action is required and goto Step 4.

      c. If the directory adhoc contains more than one subdirectory, goto the adhoc subdirectory
      cd <tenant name>/adhoc

      d. Type
      ll –tr

      e. Delete all directories except the newest one. The newest one is the one at the end of the list
      rm -rf <old directory>

    4. For each tenant directory under /local/cci/prod/dls/data/staging
      a. Check the contents of the scheduled subdirectory

      b. If scheduled contains only one directory you have completed this procedure

      c. If scheduled contains more than one subdirectory goto scheduled directory
      cd scheduled

      d. Identify old directories by executing
      ll –tr

      e. Delete all directories except the newest one. The newest one is the one at the end of the list
      rm -rf <old directory>

Optional Cleanup Procedure
    1. As user cciusr execute goto the following directory
    cd /local/cci/prod/reports
    if reports folder exists, move to step 2 below

    2. The directory contains exported csv files and corresponding sql files for each tenant, execute
    du . -h -c |grep total

    3. Goto each tenant directory, and execute
    rm -rf *

    4. Clean up dataload log files:
    cd /local/cci/prod/dls/services/Dataloader

    5. List logs files
    ls -lt dataloader.log*

    6. Remove log files older than 10 days:
    find . -name "dataloader.log*" -mtime +10 -exec rm {} \;

[{"Product":{"code":"SSAQVS","label":"Cognos Consumer Insight"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Consumer Insight","Platform":[{"code":"PF016","label":"Linux"}],"Version":"1.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
15 June 2018

UID

swg21607880