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Modifying a user ID in IBM Engineering Workflow or Test Management while using LDAP

Question & Answer


Question

How do you modify a user ID within IBM Engineering Workflow or Test Management while it is bound to an external LDAP directory?

Cause

If there is incorrect spelling in the user ID in IBM Engineering Workflow or Test Management, the user ID will not synchronize with the LDAP user ID because they are considered different.

Answer

To modify a user ID within IBM Engineering Workflow or Test Management, the link to the external LDAP user registry needs to be temporarily broken which would allow modifications to a user ID. 
  1. Go to Advanced Configuration page in the web user interface: https://[servername:port]/jts/admin#action=com.ibm.team.repository.admin.configureAdvanced
  2. Change property User Registry Type from LDAP to UNSUPPORTED
  3. Change property Ability to Modify User IDs from false to true
  4. Save settings
  5. Modify User ID
  6. Change property Ability to Modify user IDs back to false
  7. Change property User Registry Type back to LDAP
  8. Save changes (you need to scroll back to the top of the page to click the Save button)
     

Notes when using IBM Engineering Requirements Management - DOORS Next:

- The steps from this technote are not currently officially supported for users in IBM Requirements Management DOORS Next (DOORS Next). We can provide only a 'best effort' help at the moment due to DOORS Next's architectural restrictions.

- There is a Request For Enhancement (RFE) for this feature.  See the following link for details: RFE 116272: Ability to change User ID

Related Information

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Product Synonym

Rational Team Concert

Document Information

Modified date:
21 October 2021

UID

swg21470141