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"Model not found in context ... Java Runtime Environment (JRE) version 1.6 is not supported by this driver. Use the sqljdbc4.jar class library" when launching Java-based functionality

Troubleshooting


Problem

User clicks 'Maintain - configuration - Automatic Journals - Control Tables - Allocations'. User receives error message.

Symptom

Screen:

Error
Model not found in context: job
Unable to find instance of model of type: jop, type interface
com.ibm.com.cognos.ccr.job.JobModel (load=LAST)
exceptionId=ERR.ANY.WEBSERVICECONNECTIONEXCEPTION.CANNOT_EXECUTE_SERVICE,
argument(s)=[http://servername/cognos8/controllerserver/CCRWS.asmx, 010:e18f96xxxxxxxxxxx]
FAIL:!Error creating bean with name 'configpropertyModel' defined in class path resource [conf/configpropertyModel' defined in class path resource [conf/configproperty-config.xml]: Error setting property values. nested exception is org.springframework.beans.PropertyBatchUpdateException. nested PropertyAccessExceptions (1) are:
PropertyAccessExceptiion 1:
org.springframework.beans.MethodInvocationException: Property 'outputModelDAO' threw exception. nested exception is java.lang.UnsupportedOperationException: Java Runtime Environment (JRE) version 1.6 is not supported by this driver. Use the sqljdbc4.jar class library, which provides support for JDBC 4.0.!
[OK]

CCR.Log:

Caused by:
org.springframework.beans.PropertyBatchUpdateException; nested PropertyAccessExceptions (1) are:
PropertyAccessException 1: org.springframework.beans.MethodInvocationException: Property 'outputModelDAO' threw exception; nested exception is java.lang.UnsupportedOperationException: Java Runtime Environment (JRE) version 1.6 is not supported by this driver. Use the sqljdbc4.jar class library, which provides support for JDBC 4.0.
at org.springframework.beans.AbstractPropertyAccessor.setPropertyValues(AbstractPropertyAccessor.java:104)
at org.springframework.beans.AbstractPropertyAccessor.setPropertyValues(AbstractPropertyAccessor.java:59)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.applyPropertyValues(AbstractAutowireCapableBeanFactory.java:1275)
... 16 more
10:01:03,989 INFO [Thread-4 ] [ccr.integration.ServerIntegrationFacade] Received call to executeTask
10:01:03,990 INFO [ControllerBLANK ] [ccr.integration.ServerIntegrationFacade] Using database driver com.microsoft.sqlserver.jdbc.SQLServerDriver
10:01:03,999 ERROR [ControllerBLANK ] [ccr.integration.ServerIntegrationFacade] Failed when invoking method,
org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'configpropertyModel' defined in class path resource [conf/configproperty-config.xml]: Error setting property values; nested exception is org.springframework.beans.PropertyBatchUpdateException; nested PropertyAccessExceptions (1) are:
PropertyAccessException 1: org.springframework.beans.MethodInvocationException: Property 'outputModelDAO' threw exception; nested exception is java.lang.UnsupportedOperationException: Java Runtime Environment (JRE) version 1.6 is not supported by this driver. Use the sqljdbc4.jar class library, which provides support for JDBC 4.0.
at org.springframework.beans.factory.support.<...>

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.5.1;8.5","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

More support for:
IBM Cognos Controller

Software version:
8.5.1, 8.5

Operating system(s):
Windows

Document number:
150635

Modified date:
08 May 2025

UID

swg21468491

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