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"Model not found in context ... ERR.ANY.CONNECTIONEXCEPTION... Connection reset by peer: socket write error" when launching Allocations

Troubleshooting


Problem

User clicks 'Maintain - configuration - Automatic Journals - Control Tables - Allocations'. User receives error message.

Symptom

Screen message:
Error
Model not found in context: journalType
Unable to find instance of model of type: journalType, type interface com.ibm.cognos.ccr.journaltype.JournalTypeModel (load=DEFAULT)
exceptionID=ERR.ANY.WEBSERVICECONNECTIONEXCEPTION.CANNOT_EXECUTE_SERVICE, argument(s)=[http://SERVERNAME/cognos8/controllerserver/CCRWS.asmx, 101:5xxxxxxx]
FAIL:!com.ibm.cognos.ccr.common.SQLConnectionException: exceptionId=ERR.ANY.CONNECTIONEXCEPTION.CANNOT_OPEN_CONNECTION, argument(s)=[MappingModel, type interface com.ibm.cognos.ccr.classic.MappingImportDAO (load=DEFAULT), jdbc:JSQLConnect://sqlsvrname/database-databasename,[Ljava.lang.Object.@710b710b]!
[OK]

CCR.LOG (default = C:\Program Files\cognos\c8\log\ccr.log) entry:
<.....>
Caused by:
com.jnetdirect.jsql.JSQLException: DBComms.transmit exception:[java.net.SocketException: Connection reset by peer: socket write error] context:[(2) [Thread[ControllerBLANK,5,main], IO:83f08, Dbc:44634]]
at com.jnetdirect.jsql.JSQLException.makeFromDriverError(JSQLException.java:70)
at com.jnetdirect.jsql.DBComms.transmit(DBComms.java:451)
at com.jnetdirect.jsql.IOBuffer.sendCommand(IOBuffer.java:243)
at com.jnetdirect.jsql.JSQLStatement.sendExecute(JSQLStatement.java:2439)
at com.jnetdirect.jsql.JSQLStatement.doExecuteQuery(JSQLStatement.java:1726)
at com.jnetdirect.jsql.JSQLPreparedStatement.executeQuery(JSQLPreparedStatement.java:369)
at org.apache.commons.dbcp.DelegatingPreparedStatement.executeQuery(DelegatingPreparedStatement.java:93)
at com.ibm.cognos.ccr.common.util.DatabaseUtility.executeSelect(DatabaseUtility.java:110)
at com.ibm.cognos.ccr.classic.MappingImportSQLDAO.load(MappingImportSQLDAO.java:131)
... 9 more

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.5.1;8.5","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
08 May 2025

UID

swg21499706

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