Troubleshooting
Problem
Client launched Excel after it had crashed and no longer see the IBM Cognos tool bar button that should be available for Cognos Anaylsis for Excel
Symptom
Suggestion: Provide the full text transcript of the error. Include any "Steps to reproduce" this issue in this section.
[{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Cognos Analysis for Microsoft Excel","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
07 May 2025
UID
swg21663294