Troubleshooting
Problem
Customer downloads the Controller 10.3.1 installation software (cntrl_10.3.1_win_ml.tar.gz), and performs a default installation. After installation, there is an option to launch 'Cognos Configuration'. However, if they try that, nothing happens. - In addition, in the Windows 'Start Menu' there is no option for 'Cognos Configuration'.
Symptom
Cognos Configuration is not installed as part of the main Controller 10.3.1 installation software (cntrl_10.3.1_win_ml.tar.gz).
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Document Information
Modified date:
08 May 2025
UID
swg22011317