IBM Support

Misconfigured TCP/IP may cause connection failure to LOOPBACK interface

Troubleshooting


Problem

Incorrect TCP/IP settings may prevent the IBM i from communicating with itself over the localhost interface (127.0.0.1).

Symptom

DDM/DRDA connection initialization to Loopback interface fails.

Environment

IBM i

Diagnosing The Problem

For a job attempting a DDM/DRDA connection to a relational database alias pointing to the *LOCAL RDB, it may fail with these messages:
CPE3447    Diagnostic              10   03/22/23  20:51:42.030633  QRWXDLL      QSYS        *STMT    QRWXDLL     QSYS        *STMT
                                     From user . . . . . . . . . :   TheUSRPRF
                                     From module . . . . . . . . :   QRWXDLL
                                     From procedure  . . . . . . :   SndErrnoMsg__FPcT1
                                     Statement . . . . . . . . . :   13
                                     To module . . . . . . . . . :   QRWXDLL
                                     To procedure  . . . . . . . :   SndErrnoMsg__FPcT1
                                     Statement . . . . . . . . . :   13
                                     Message . . . . :   A remote host did not respond within the timeout period.
CPD3E34    Diagnostic              40   03/22/23  20:51:42.032368  QRWXDLL      QSYS        *STMT    QRWXDLL     QSYS        *STMT
                                     From user . . . . . . . . . :   TheUSRPRF
                                     From module . . . . . . . . :   QRWXDLL
                                     From procedure  . . . . . . :   SndCPD3Exx__FPV7QRWERCBiPi
                                     Statement . . . . . . . . . :   30
                                     To module . . . . . . . . . :   QRWXDLL
                                     To procedure  . . . . . . . :   SndCPD3Exx__FPV7QRWERCBiPi
                                     Statement . . . . . . . . . :   30
                                     Message . . . . :   DDM TCP/IP communications error occurred on getsockname()
                                       - Get sock name.
                                     Cause . . . . . :   Error code (errno) 3447 was received while processing the
                                       getsockname() - Get sock name function for DRDA/DDM TCP/IP communications.
                                       Recovery  . . . :   See any previously listed message(s) to determine the
                                       cause of the error; if necessary, correct the error and issue the request
                                       again.
CPF9162    Escape                  40   03/22/23  20:51:42.032583  QCNSMCTL     QSYS        *STMT    QRWSARDB    QSYS        *STMT
                                     From user . . . . . . . . . :   TheUSRPRF
                                     From module . . . . . . . . :   QCNSMCTL
                                     From procedure  . . . . . . :   QCNSMCTL
                                     Statement . . . . . . . . . :   3613
                                     To module . . . . . . . . . :   QRWSARDB
                                     To procedure  . . . . . . . :   CNNRMT
                                     Statement . . . . . . . . . :   12610
                                     Message . . . . :   Cannot establish DDM connection with remote system.
                                     Cause . . . . . :   An error occurred during distributed data management (DDM)
                                       initialization while attempting to establish a connection at the remote
                                       location ::FFFF:127.0.0.1.

Resolving The Problem

In the above case, the TCP/IP configuration problem was that the local host table had the TCP/IP short name resolving to one local IP interface and the fully-qualified (long name) resolving to another IP interface which did not exist on the local system.
Both the short and fully qualified host names need to resolve to the same IP address.
These settings can be found using command:
===> CFGTCP
...and options "12. Change TCP/IP domain information" and "10. Work with TCP/IP host table entries"
Within option "12. Change TCP/IP domain information", additionally verify that the "Host name search priority" is set to *LOCAL.

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB57","label":"Power"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SWG60","label":"IBM i"},"ARM Category":[{"code":"a8m0z0000000CRKAA2","label":"Data Access-\u003EDDM DRDA"}],"ARM Case Number":"TS012493628","Platform":[{"code":"PF012","label":"IBM i"}],"Version":"All Versions"}]

Document Information

Modified date:
27 March 2023

UID

ibm16966568