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Migration Manager distributing package on Linux fails with error BMXAA5368E

Troubleshooting


Problem

STEPS TO REPRODUCE:

Start WebSphere Application server and HTTP Server with a user other than ROOT.

Note:

WebSphere started with a non-root user with the following commands:

Sudo -u wasdemo /opt/IBM/WebSphere/AppServer/profiles/ctgDmgr01/bin/startManager.sh

Sudo -u wasdemo /opt/IBM/WebSphere/AppServer/profiles/ctgAppSvr01/bin/startNode.sh

Started IHS with a non-root user as below.

Sudo -u ihsdemo /opt/IBM/HTTPServer/bin/apachectl start

1. Log in to Maximo.

2. Change property mxe.dm.dmroot to reference a folder where the user has full access.

3. Create collection and any artifact (for example: Object Structure).

4. Collection > Create Package Definition.

5. Create FILE distribution from the Distribution tab.

6. Go to the Package Tab > Create Package.

7. Click Distribute.

Symptom

The following errors appear in the logs:

BMXAA5315E - Could not create consolidated package file XXXXX.zip into the folder /test/maximo/migration/ou$
BMXAA5368E - The package could not be redistributed. An error occurred while copying file /test/maximo/migration/outbound/XXXXX.zip t$

Document Location

Worldwide

[{"Type":"SW","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"ARM Category":[{"code":"a8m50000000CbOhAAK","label":"System Administration-\u003EMisc - Migration Manager"}],"ARM Case Number":"TS005493004","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)"},{"Product":{"code":"SSRHPA","label":"IBM Maximo Application Suite"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSWT9A","label":"IBM Control Desk"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
18 September 2025

UID

ibm16454799

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