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MIF WebServices Error: java.io.IOException: Async IO operation failed

Troubleshooting


Problem

This document describes the problem related to Async IO operation error and how to solve it.

Symptom

When the Maximo Integration Framework (MIF) calls an external webservice the following error occurs:

java.io.IOException: Async IO operation failed, reason: RC: 76 A socket must be already connected.

The message is sent but it still remains in the Message Reprocessing application.

[{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"MEA: Generic","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1;7.1.1;7.5;7.6","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSRHPA","label":"IBM Maximo Application Suite"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSWT9A","label":"IBM Control Desk"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
18 September 2025

UID

swg21637644