Troubleshooting
Problem
Item issue transactions sent in through integration process without error but do not change the balance on the invbalances record.
[{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"MEA: Generic","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"6.0;6.1;6.2;6.2.1;6.2.2;6.2.3;6.2.4;6.2.5;6.2.6;6.2.7;6.2.8;7.1;7.1.1;7.5;7.6","Edition":"Edition Independent","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SS6HJK","label":"Tivoli Service Request Manager"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"6.2.7;6.2.8;7.1;7.1.2;7.2;7.2.1;7.5","Edition":"All Editions","Line of Business":{"code":"LOB59","label":"Sustainability Software"}},{"Product":{"code":"SSLKYL","label":"Maximo Enterprise Adapter"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSRHPA","label":"IBM Maximo Application Suite"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSWT9A","label":"IBM Control Desk"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSO1W7","label":"IBM Maximo Application Suite as a Service"},"ARM Category":[{"code":"a8m50000000CbFGAA0","label":"Integration"}],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":""}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
Modified date:
13 May 2026
UID
swg21506856