Troubleshooting
Problem
Starting in Maximo 7.6, the messages written by the Message Tracking application are stored in the database. They are no longer written as xml files as in previous versions.
Symptom
Customers have asked how to search and view MSGDATA data from the MAXINTMSGTRK table.
It is not possible to search or retrieve the data in the maxintmsgtrk table in 7.6.using SQL. The BLOB field is stored compressed.
[{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"ARM Category":[{"code":"","label":""}],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.6"},{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSWT9A","label":"IBM Control Desk"},"ARM Category":[{"code":"","label":""}],"Platform":[{"code":"","label":"Platform Independent"}],"Version":"All Versions"}]
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Document Information
Modified date:
24 February 2026
UID
swg21972139