Source RETAIN tip H172187 Symptom You insert the System Updates Applications CD into your Microsoft Windows 2000 Server PC and it does not autostart. The splash screen will display, but the program never comes up. Affected configurations
Source
RETAIN tip H172187
You insert the System Updates & Applications CD into your Microsoft Windows 2000 Server PC and it doesn't autostart. The splash screen will display, but the program never comes up.
The system is any of the following IBM eServer xSeries servers:
- an xSeries 340, type 8656, any model
- an xSeries 330, type 8654, any model
- an xSeries 240, type 8664, any model
- an xSeries 230, type 8658, any model
- an xSeries 220, type 8645, any model
- an xSeries 200, type 8478, any model
The system is any of the following IBM Netfinity servers:
- a Netfinity 8500R server, type 8681, any model
- a Netfinity 7600 server, type 8665, any model
- a Netfinity 7100 server, type 8666, any model
- a Netfinity 7000-M10 server, type 8680, any model
- a Netfinity 6000R server, type 8682, any model
- a Netfinity 5600 server, type 8664, any model
- a Netfinity 5500-M20 server, type 8662, any model
- a Netfinity 5500-M10 server, type 8661, any model
- a Netfinity 5500 server, type 8660, any model
- a Netfinity 5100 server, type 8658, any model
- a Netfinity 5000 server, type 8659, any model
- a Netfinity 4500R server, type 8656, any model
- a Netfinity 4000R (US) server, type 8652, any model
- a Netfinity 4000R (Non-US) server, type 8653, any model
- a Netfinity 3500-M20 server, type 8657, any model
- a Netfinity 3500-M10 server, type 8655, any model
- a Netfinity 3000 server, type 8476, any model
- a Netfinity 1000 server, type 8477, any model
The following network operating system (NOS) is affected:
- Microsoft Windows 2000 Server, with any service pack applied
If you do not have Service Pack 1 installed on your server:
1. Press Ctrl+Alt+Del.
2. Click Task Manager.
3. From the Task Manager window, click the Processes tab.
4. From the list of items that appear in the window under Image Name, click JRE.EXE; then, click End Process.
5. Close the Task Manager window.
6. Double-click the My Computer icon.
7. Double-click the icon for the CD-ROM drive in the My Computer folder.
The System Updates and Applications CD should autostart.
If you have Service Pack 1 installed on your server, the symptom described above is less likely to happen.
It symptom only happens if you autostart the CD immediately after a reboot, without opening any other Windows applications first.
If this happens, follow the same steps listed above for the case without Service Pack 1.
This appears to be a bug in Windows 2000 Server.
The workaround described above terminates the program that prevents the application from showing up.
System x:Windows 2000
Older System x:Windows 2000
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