Troubleshooting
Problem
User launches Controller. User clicks 'Reports - Run' and selects a report. User enters the parameters and clicks on the 'Preview' icon. User receives error message. Problem affects only one (or some) report(s).
Symptom
First error:
Microsoft Visual C++ Debug Library
Debug Assertion Failed!
Program: C:\Program Files\Microsoft Office\OFFICE11\EXCEL.EXE
File: f:\rtm\vctools\crt_bld\self_x86\crt\src\xtoa.c
Line: 142
Expression: length < sizeInTChars
For information on how your program can cause an assertion failure, see the Visual C++ documentation on asserts.
(Press Retry to debug the application)
Abort Retry Ignore
If click 'Abort', get another message:
Information
Standard Error
Number: -2147023170
Source: Microsoft.VisualBasic
Description: The remote procedure call failed. (Exception from HRESULT: 0x800706BE)
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.3","Edition":"Not Applicable","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Historical Number
1042195
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Document Information
More support for:
IBM Cognos Controller
Software version:
8.3
Operating system(s):
Windows
Document number:
386627
Modified date:
08 May 2025
UID
swg21367464
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