Troubleshooting
Problem
Microsoft SQL database backup fails to copy mdf file from shadow copy volume to vSnap volume. The job log shows following error after data is transferred for a while:
CTGGA2653,<sql-instance> ==> <sql-db>([Backup failed: Group <sql-instance>\<sql-db> copy failed message [Copy file from [\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopyxxx\xxx\<sql-db>.mdf] to [c:\programdata\spp\mnt\sppb_spp_1000_2000_15f92ec4333e\<sql-instance>\<sql-db>\<sql-db>_mdf_20221205203354\<sql-db>.mdf] failed [(2 The system cannot find the file specified.)]]])
Symptom
The Microsoft SQL database mdf file is transferred for a while until the IBM Spectrum Protect Plus SQL agent on the Microsoft SQL Server fails the copy to the iSCSI mounted vSnap volume.
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"ARM Category":[{"code":"a8m0z0000001jgyAAA","label":"Troubleshooting"}],"ARM Case Number":"TS010993917","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
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Document Information
More support for:
IBM Spectrum Protect Plus
Component:
Troubleshooting
Software version:
All Versions
Document number:
6844705
Modified date:
08 December 2022
UID
ibm16844705
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