Troubleshooting
Problem
The Microsoft Jet database engine cannot find the input table or query 'Exporter_tb'.
Symptom
- The error occurs immediately after initiating a communication session (transmission) with a File Copy type of communication profile.
- When the error pops up, the only option is to click OK. At that point, the software seems to freeze for a while, then will return to the previous screen.
- The data file for the communication profile does not appear in the expected location.
- The documents to be sent remain in the Out Box.
- The documents to be sent may get stuck in Processing.
- The error occurs regardless of whether the communication session is initiated manually or by Process Control.
- The error occurs for all partners and all outbound document types that use the communication profile.
- Error "The Microsoft Jet database engine cannot find the input table or query
'Exporter_tb'. Make sure it exists and that its name is spelled correctly."
[{"Product":{"code":"SS6UP7","label":"Sterling Gentran:Director"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF033","label":"Windows"}],"Version":"5.5;5.4;5.3.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Historical Number
TRB1154
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Document Information
More support for:
Sterling Gentran:Director
Software version:
5.5, 5.4, 5.3.1
Operating system(s):
Windows
Document number:
192865
Modified date:
16 June 2018
UID
swg21561142
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