Troubleshooting
Problem
User launches the 'main' Controller client, and clicks 'Reports - Run'. User chooses some parameters and clicks 'Send to application' button (to run the report):
- For some time, nothing seems to happen
- After a while, an error message appears.
Problem may only affect some reports.
Symptom
Microsoft Excel is waiting for another application to complete an OLE action
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Component":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.3.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
More support for:
IBM Cognos Controller
Software version:
10.3.1
Operating system(s):
Windows
Document number:
737199
Modified date:
09 May 2025
UID
ibm10737199
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