Troubleshooting
Problem
User opens an Excel spreadsheet which contains macros (*.xlsm file).
User presses 'Save' (inside Excel). An error appears.
Symptom
Microsoft Excel has stopped working
Problem Event Name: APPCRASH
Application Name: EXCEL.EXE
Fault Module Name: VBE7.DLL
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Component":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.3.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
09 May 2025
UID
ibm10730287