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MessagingException: Could not connect to SMTP Host: <host>, port 25

Troubleshooting


Problem

After updating DNS service IP address, and the Related Hosts table in reference to the DNS server, the message above continued to occur.

Symptom

Systemout.log
[10/12/16 10:40:13:355 EDT] 0000008b SystemOut O 10:40:13,355 ERROR
[SmtpNotifier] javax.mail.MessagingException: Could not connect to SMTP
host: bulkmail.mycompany.com, port: 25;
nested exception is:
java.net.NoRouteToHostException: A route to the remote host is not
available.

[{"Product":{"code":"SS69YH","label":"IBM SPSS Collaboration and Deployment Services"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Process Management","Platform":[{"code":"PF012","label":"IBM i"}],"Version":"Not Applicable","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

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Document Information

More support for:
IBM SPSS Collaboration and Deployment Services

Software version:
Not Applicable

Operating system(s):
IBM i

Document number:
554891

Modified date:
16 June 2018

UID

swg21992607

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