Message ''There were no errors or the error message is not available'' in PPlay Client

Troubleshooting

Problem

Problem: error message when trying to connect remotely on a secured cube: 'There were no errors or the error message is not available' Solution: Check if the Access Manager Configuration Wizard (or Configuration Manager, , Services, Access Manager - Runtime, Authentication Source, Directory Server) is well defined, ie, if the namespace in which the cube was secured is configured in this machine.

[{"Product":{"code":"SSTQPQ","label":"IBM Cognos Series 7 PowerPlay"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"PowerPlay","Platform":[{"code":"PF025","label":"Platform Independent"},{"code":"PF033","label":"Windows"}],"Version":"Cognos 8 BI Transformer 7.3;PowerPlay Client 7.0;PowerPlay Client 7.3;PowerPlay Transformer 7.3","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Transformer","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSTQPQ","label":"IBM Cognos Series 7 PowerPlay"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"PowerPlay","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSTQPQ","label":"IBM Cognos Series 7 PowerPlay"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Transformer","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Historical Number

117283

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Document Information

Modified date:
09 May 2025

UID

swg21337503

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