IBM Support

Message engine failure to start

Troubleshooting


Problem

Message engine failure to start

Symptom

The following error was reported starting WPG message engine bcgmas:
- SibMessage E BCGBus:bcgmasCluster.000-BCGBusM CWSIS0002E: The messaging engine encountered an exception while starting. Exception: com.ibm.ws.sib.msgstore.PersistenceException: CWSIS1501E: The data source has produced an unexpected exception:
com.ibm.websphere.ce.cm.StaleConnectionException: Io exception: The Network Adapter could not establish the connection DSRA0010E: SQL State = 08006, Error Code = 17,002

Resolving The Problem

The messaging engine was not able to establish a connection to its database. The user can manually test this connection using WAS Admin Console and navigate to Resources > JDBC > Data sources, select the "bcgmasCluster.000-BCGBus" datasource and click the "Test connection" button above it. If the failure verify the functionality of your network and/or your machine network adapter.

[{"Product":{"code":"SSDKKW","label":"WebSphere Partner Gateway Advanced Edition"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"6.2.1;6.2;6.1;6.1.1","Edition":"Advanced;Enterprise","Line of Business":{"code":"LOB02","label":"AI Applications"}},{"Product":{"code":"SSDKJ8","label":"WebSphere Partner Gateway Enterprise Edition"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Not Applicable","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"},{"code":"","label":"Linux on Power"},{"code":"","label":"Windows 2003 server"},{"code":"","label":"Linux pSeries"}],"Version":"6.2.1;6.2;6.1.1;6.1","Edition":"Advanced;Enterprise","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
16 June 2018

UID

swg21613787