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Message Bus Probe can't consume Kafka messages with error "Error deserializing key/value for partition

Troubleshooting


Problem

Message Bus Probe is able to connect to Kafa. However, it's not able to consume the Kafka messages.

Symptom

The probe debug log displays the following exception:
Error: E-JPR-000-000: [KafkaConsumerRunnable] Exception when kafka consumer is running: org.apache.kafka.common.errors.SerializationException: Error deserializing key/value for partition nfvo_notifications_v1-9 at offset 13. If needed, please seek past the record to continue consumption.

Document Location

Worldwide

[{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSSHTQ","label":"Tivoli Netcool\/OMNIbus"},"ARM Category":[{"code":"a8m500000008a8TAAQ","label":"Probes-\u003E1 Individual Probes-\u003EMessage Bus JSON XML nco_p_message_bus"}],"ARM Case Number":"TS004269666","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)"}]

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Document Information

Modified date:
09 May 2025

UID

ibm16343763