Troubleshooting
Problem
After upgrading from MAS 8.9 to MAS 8.10, Maximo Mobile does not download any applications.
Symptom
When trying to log in to Maximo Mobile app (for MAS) on a mobile device, no applications download.

Resetting the app does not help.
Data update view does not show any error

Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSRHPA","label":"IBM Maximo Application Suite"},"ARM Category":[{"code":"a8m3p000000hAgaAAE","label":"Maximo Application Suite-\u003EMAS Applications-\u003EMobile"}],"ARM Case Number":"TS015101792","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
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Document Information
Modified date:
10 January 2024
UID
ibm17106758