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Maximo install/upgrade can fail with error ORA-29861

Troubleshooting


Problem

Installing a Maximo fixpack can fail during upgrade of the Oracle database with error: ORA-29861: domain index is marked LOADING/FAILED/UNUSABLE

Symptom

Upgrade fails. UpdateDB log shows:

BMXAA7025E -- Script failed while running.;
sql#29861;
ORA-29861: domain index is marked LOADING/FAILED/UNUSABLE

[{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"ARM Category":[{"code":"","label":""}],"Platform":[{"code":"PF033","label":"Windows"}],"Version":"Version Independent"},{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSWT9A","label":"IBM Control Desk"},"ARM Category":[{"code":"a8m500000008b3sAAA","label":"Miscellaneous Category (Portal, UI, Maximo, Install)-\u003EMisc - Maximo Base"}],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions","Type":"MASTER"},{"Product":{"code":"SSRHPA","label":"IBM Maximo Application Suite"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
15 September 2025

UID

swg21695147