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Maximo dropdown menus stop working after applying hotfix

Troubleshooting


Problem

After applying Maximo7116-hotfix, the drop-down menus in different Maximo applications stop working.

Symptom

Click on a drop-down menu and nothing happens ( the menu does not display).

Cause

This is a side-effect of applying the hotfix for APAR #: IZ89746 (Issue: 10-20440) that was released in this hotfix set. Please refer to the readme that was released with the hotfix.
This change was not intended to be enabled on all customer environments.
The Maximo development team is aware of the issue and is working on fixing it so that all customers could make use of the new dojo-based UI.

Resolving The Problem

1. Go to System Configuration -->Platform Configuration --> System Properties

Set system properties values :

webclient.dojo = 0

mxe.webclient.dojocalendar = 0

2.Save and live refresh the two system properties values changed .

Related Information

APAR IZ89746

[{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"--","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.1","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
17 June 2018

UID

swg21576529

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