IBM Support

Maximo Asset Management upgrade to 7.6.1.3 fails on a Microsoft SQL Server database

Troubleshooting


Problem

When you try to upgrade the Maximo database to version 7.6.1.3, the configuration tool (ConfigUI) fails with the following error message:

The driver could not establish a secure connection to SQL Server by using Secure Sockets Layer (SSL) encryption. Error: "com.ibm.jsse2.util.j: PKIX path building failed: com.ibm.security.cert.IBMCertPathBuilderException: unable to find valid certification path to requested target".

The problem happens because Maximo 7.6.1.3 contains version 10.2 of the Microsoft JDBC driver for SQL Server. By default, this version has TLS encryption enabled.

Document Location

Worldwide


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Document Information

More support for:
IBM Maximo Asset Management

Component:
Install->SQL Server

Software version:
7.6.1

Document number:
6615419

Modified date:
22 September 2022

UID

ibm16615419

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