Troubleshooting
Problem
Attempting to run TDTOOLKIT command for translating Maximo results in an out of memory error.
Symptom
Data for translation is large and can require more memory in order to run than is set by default. The TDTOOLKIT command throws a java heap space error reporting out of memory.
Example:
JVMDUMP010I System dump written to E:\IBM\SMPSBOX\maximo\tools\maximo\core.20210726.121057.18440.0001.dmp JVMDUMP039I Processing dump event "systhrow", detail "java/lang/OutOfMemoryError" at 2021/07/26 12:11:03 - please wait.
...
JVMDUMP013I Processed dump event "systhrow", detail "java/lang/OutOfMemoryError". Exception in thread "MemoryMXBean notification dispatcher" Exception in thread "Timer-0" java.lang.OutOfMemoryErrorjava.lang.OutOfMemoryErrorjava.lang.OutOfMemoryError(?): Java heap space at java.lang.StringBuilder.<init>(StringBuilder.java:134
at com.ibm.oti.vm.MsgHelp.format(MsgHelp.java:113)
at com.ibm.oti.vm.MsgHelp.format(MsgHelp.java:61
at com.ibm.oti.vm.MsgHelp.format(MsgHelp.java:61
at com.ibm.oti.util.Msg.getString: (Java heap space
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"ARM Category":[{"code":"a8m50000000CbCvAAK","label":"System-\u003ESystem Related"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.6.0;7.6.1"},{"Product":{"code":"SSRHPA","label":"IBM Maximo Application Suite"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSWT9A","label":"IBM Control Desk"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
Modified date:
18 September 2025
UID
swg21993426