IBM Support

Mashup - Error HTTP 404 or 404.11 received when using the Javascript Mashup (CMS) samples

Troubleshooting


Problem

These errors can happen using both HTTP or HTTPS communication with the Javascript CMS examples in /webcontent/samples/sdk/cms folder.

Symptom

Using © Microsoft IIS 7.0 the error message received using HTTPS is
Server Error :
HTTPS error 404 - File or Directory not found.

And the Error message received using HTTP is

Server Error in Application "Default Web Site/Cognos10/cgi-bin"
HTTP Error 404.11 - Not Found

The request filtering module is configured to deny a request that contains a double escape sequence.

[{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Mashup Services","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1;8.4.1","Edition":"Edition Independent","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

More support for:
Cognos Business Intelligence

Software version:
10.1, 8.4.1

Operating system(s):
Windows

Document number:
414695

Modified date:
08 May 2025

UID

swg21459188

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