Troubleshooting
Problem
The MAS usersync fails to add or sync users.
Symptom
User sees error message in Maximo Application Suite.
Your updates were not saved due to a system timeout. Retry the action. If the issue persists, contact IBM Support. Maximo Application Suite Users application. Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSRHPA","label":"IBM Maximo Application Suite"},"ARM Category":[{"code":"a8m50000000CbHdAAK","label":"System Administration-\u003EUsers"}],"ARM Case Number":"TS013720468","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.0;and future releases"}]
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Document Information
More support for:
IBM Maximo Application Suite
Component:
System Administration->Users
Software version:
8.0.0 and future releases
Document number:
7015193
Modified date:
27 July 2023
UID
ibm17015193
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