Troubleshooting
Problem
After upgrade to Manage from Maximo, getting error starting up manage all pod
DatabaseResourceLoader java.nio.file.NoSuchFileException
Symptom
Error
[ERROR] [MXServer] [CID-MXOSLC-1234] [DatabaseResourceLoader] Expand App manage-shell failed. Message: /meafiles/maximo/maf/manage-shell/8.0.0.0-0/app-source.zip [err] java.nio.file.NoSuchFileException: /meafiles/maximo/maf/manage-shell/8.0.0.0-0/app-source.zip [err] at sun.nio.fs.UnixException.translateToIOException(UnixException.java:98)
[err] at sun.nio.fs.UnixException.rethrowAsIOException(UnixException.java:114)
[err] at sun.nio.fs.UnixException.rethrowAsIOException(UnixException.java:119)
[err] at sun.nio.fs.UnixFileSystemProvider.newByteChannel(UnixFileSystemProvider.java:226)
[err] at java.nio.file.spi.FileSystemProvider.newOutputStream(FileSystemProvider.java:445)
[err] at java.nio.file.Files.newOutputStream(Files.java:227)
[err] at java.nio.file.Files.copy(Files.java:3027)
[err] at com.ibm.iot.maximo.DatabaseResourceLoader.expandApp(DatabaseResourceLoader.java:183)
[err] at com.ibm.iot.maximo.DatabaseResourceLoader.expandApp(DatabaseResourceLoader.java:121)
[err] at com.ibm.iot.maximo.DatabaseResourceLoader.expandApp(DatabaseResourceLoader.java:72)
[err] at com.ibm.iot.maximo.FileResourceLoader.getResourceFile(FileResourceLoader.java:115)
[err] at com.ibm.iot.maximo.FileResourceLoader.getResourceAsBytes(FileResourceLoader.java:88)
[err] at com.ibm.iot.maximo.GraphiteServer.getResource(GraphiteServer.java:76)
[err] at com.ibm.tivoli.maximo.oslc.provider.GraphiteRouteHandler.doGraphiteRequest(GraphiteRouteHandler.java:200)
[err] at com.ibm.tivoli.maximo.oslc.provider.GraphiteRouteHandler.handleRequest(GraphiteRouteHandler.java:277)
[err] at com.ibm.tivoli.maximo.oslc.provider.MaximoOslcProviderServlet.handleRoute(MaximoOslcProviderServlet.java:1300)
[err] at com.ibm.tivoli.maximo.oslc.provider.MaximoOslcProviderServlet.doGet(MaximoOslcProviderServlet.java:661)
[err] at javax.servlet.http.HttpServlet.service(HttpServlet.java:686)
[err] at javax.servlet.http.HttpServlet.service(HttpServlet.java:791)
[err] at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1258)
[err] at [internal classes]
[err] at com.ibm.tivoli.maximo.filter.UnSupportedMethodBlockFilter.doFilter(UnSupportedMethodBlockFilter.java:60)
[err] at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:201)
[err] at [internal classes]
[err] at psdi.webclient.system.filter.HttpXFrameOptionsFilter.doFilter(HttpXFrameOptionsFilter.java:38)
[err] at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:201)
[err] at [internal classes]
[err] at psdi.webclient.system.filter.MTContextFilter.doFilter(MTContextFilter.java:53)
[err] at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:201)
[err] at [internal classes]
[err] at psdi.webclient.system.filter.XAccessTokenFilter.doFilter(XAccessTokenFilter.java:96)
[err] at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:201)
[err] at [internal classes]
[err] at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1160)
[err] at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635)
[err] at java.lang.Thread.run(Thread.java:825)
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLPL8","label":"IBM Maximo Manage"},"ARM Category":[{"code":"a8m3p000000hB0QAAU","label":"Manage"}],"ARM Case Number":"TS011903833","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"},{"Product":{"code":"SSRHPA","label":"IBM Maximo Application Suite"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSWT9A","label":"IBM Control Desk"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
07 November 2025
UID
ibm16963051