Troubleshooting
Problem
This technote documents an issue when using MAPI for the mail protocol, that the IBM® Rational® ClearQuest® Web server does not close the MAPI sessions on the Microsoft® Exchange 2003 server. This can cause many open sessions to remain on the Exchange server.
[{"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"E-Mail Reader","Platform":[{"code":"PF033","label":"Windows"}],"Version":"2002.05.00;2002.05.20;2003.06.00;2003.06.12;2003.06.13;2003.06.14;2003.06.15;7.0","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
Modified date:
15 June 2026
UID
swg21226103