Troubleshooting
Problem
The following message might be found in the System Event Log of the Dynamic System Analysis (DSA): IPMIDRV Warning "The IPMI device driver attempted to communicate with the IPMI BMC device during normal operation. However the communication failed dueto a timeout. You can increase the timeouts associated with the IPMI device driver."
Resolving The Problem
Source
RETAIN tip: H205443
Symptom
The following message might be found in the System Event Log of the Dynamic System Analysis (DSA):
| IPMIDRV Warning "The IPMI device driver attempted to communicate with the IPMI BMC device during normal operation. However the communication failed due to a timeout. You can increase the timeouts associated with the IPMI device driver." |
Applications that rely on Intelligent Platform Management Interface (IPMI) may not work as expected while these messages are being logged.
Affected configurations
The system is configured with one or more of the following IBM Options:
- Integrated Management Module (IMM)
This tip is not system specific.
This tip is not software specific.
Workaround
Update the Integrated Management Module (IMM) to Build ID: YU0090A or later.
Note: Make sure to pair the IMM update with the matching UEFI and FPGA releases.
The file is available by selecting the appropriate Product Group, type of System, Product name, Product machine type, and Operating system on IBM Support's Fix Central web page, at the following URL:
Additional information
The firmware changes and modified timeout will help to reduce, but may not totally alleviate the IPMI events. You may encounter IPMI messages if the IMM is reset, or if the IMM is busy with internal functions.
Refer to the Microsoft TechNet article "IPMI driver Functionality," available at the following URL: http://technet.microsoft.com/en-us/library/cc726994(WS.10).asp
- Also, refer to the Microsoft Support article "You may receive time-out error messages when you use the Microsoft IPMI driver to flash hardware firmware in Microsoft Windows Server 2003 R2," available at the following URL:
http://support.microsoft.com/kb/912596
- There will be some IPMI messages, since the default for timeout is set to one (1) second. Some commands (especially upon bmc_app startup, IMM discovery and IPMI queries) will definitely take longer than the default one second. If someone is issuing an IPMI command from Windows while one of the above is taking place, then you will get the informational message. Also, whenever the IMM is reset (or after a flash), you will get several messages in the System Event log of the DSA.
Refer to these relevant Microsoft Knowledge Base articles:
Microsoft Knowledge Base Article ID:912134
The Intelligent Platform Management Interface server management
system does not work in Microsoft Windows Server 2003 R2 : http://support.microsoft.com/kb/912134
Microsoft Knowledge Base Article ID:912596
You may receive time-out error messages when you use the Microsoft
IPMI driver to flash hardware firmware in Microsoft Windows Server
2003 R2 :http://support.microsoft.com/kb/912596
Document Location
Worldwide
Applicable countries and regions
- Worldwide
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Document Information
More support for:
BladeCenter->BladeCenter HS20
Operating system(s):
Windows
Document number:
860126
Modified date:
18 April 2023
UID
ibm1MIGR-5089891