IBM Support

'Macros are disabled because the security level is set to High' when using Excel link

Troubleshooting


Problem

User performs an action inside Excel, when using the Controller Link, and receives an error message.

Symptom

Microsoft Excel
Macros are disabled because the security level is set to High and a digitally signed Trusted Certificate is not attached to the macros. To run the macros, change the security level to a lower setting (not recommended), or request the macros be signed by the author using a certificate issued by a Certificate Authority.....

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.3","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
08 May 2025

UID

swg21619996